Policies
Privacy Policy
All pictures used from luxereduxe.weebly.com must be credited. Luxe Reduxe respects the privacy rights of our customers. No private information will be disclosed to unrelated entities. All email addresses and contact information in our data base are private and confidential. We reserve the right to make any amendments to our policies.
Return/Exchange Policy
Only item(s) purchased through our site, www.luxereduxe.weebly.com, will be qualified for our Return/Exchange Policy. Luxe Reduxe is not liable in any way should you purchase our merchandise from a third party.
In the event where an item received is defective or incorrect, please email [email protected] and attach a snapshot(s) if the defect if possible. We will notify you of the exchange details.
Luxe Reduxe will exchange the defective item for the same item if it is in-stock. Otherwise, a full refund will be made. Exchange for another item is applicable at any additional cost incurred by the customer. No refund will be made when exchanging for an item of a lower cost. Please note that an exchange for the same item of a different colour is only possible at the event of a mistake on our part or if the piece originally purchased is no longer in stock.
There may be a 1.0”-1.5” difference in our given measurements; such a variance may not be considered as a defect.
All exchanges have to be mailed back to us within 5 working days from which the parcel was delivered. Exchanges will only be done for an item(s) in its original condition (unworn, unwashed and unaltered). Should we find that the item(s) does not meet the criteria of our Return/Exchange Policy, we will not hesitate to reject the request.
Customers shall bear full responsibility in making sure the item(s) mailed back is/are packed and sealed securely. Luxe Reduxe will not be responsible for lost mails. Luxe Reduxe will review every refund/exchange on a case-by-case basis. All exchanges/refunds are final. Further requests for the same item reviewed will be denied.
Luxe Reduxe reserves the right to amend/omit any inaccuracies and prices at any time without prior notice.
All pictures used from luxereduxe.weebly.com must be credited. Luxe Reduxe respects the privacy rights of our customers. No private information will be disclosed to unrelated entities. All email addresses and contact information in our data base are private and confidential. We reserve the right to make any amendments to our policies.
Return/Exchange Policy
Only item(s) purchased through our site, www.luxereduxe.weebly.com, will be qualified for our Return/Exchange Policy. Luxe Reduxe is not liable in any way should you purchase our merchandise from a third party.
In the event where an item received is defective or incorrect, please email [email protected] and attach a snapshot(s) if the defect if possible. We will notify you of the exchange details.
Luxe Reduxe will exchange the defective item for the same item if it is in-stock. Otherwise, a full refund will be made. Exchange for another item is applicable at any additional cost incurred by the customer. No refund will be made when exchanging for an item of a lower cost. Please note that an exchange for the same item of a different colour is only possible at the event of a mistake on our part or if the piece originally purchased is no longer in stock.
There may be a 1.0”-1.5” difference in our given measurements; such a variance may not be considered as a defect.
All exchanges have to be mailed back to us within 5 working days from which the parcel was delivered. Exchanges will only be done for an item(s) in its original condition (unworn, unwashed and unaltered). Should we find that the item(s) does not meet the criteria of our Return/Exchange Policy, we will not hesitate to reject the request.
Customers shall bear full responsibility in making sure the item(s) mailed back is/are packed and sealed securely. Luxe Reduxe will not be responsible for lost mails. Luxe Reduxe will review every refund/exchange on a case-by-case basis. All exchanges/refunds are final. Further requests for the same item reviewed will be denied.
Luxe Reduxe reserves the right to amend/omit any inaccuracies and prices at any time without prior notice.